New England Casino Dealer Academy.....is a state of the art casino dealer school. with a 6,ooo square foot facility located in the Emerald Square Mall, just 40 minutes from Boston and 10 minutes from Providence. They say they provide the most comprehensive and professional level of dealer education and training, to ensure that every graduate possesses the knowledge, skills and positive attitude necessary to become a qualified casino dealer. Their staff of instructors has over 120 years of combined experience in the gaming industry as Casino Instructors, Pit Supervisors, Shift Managers and Casino Dealers. If interested, here's the info:
New England Casino Dealer Academy
211 Emerald Square Mall
North Attleboro, MA 02760
508.643.3500
info@necasinodealer.com
JokeTime:
Q: What did the dealer say to the deck of cards?
A: "I can’t deal with you anymore."
Top-10 things that make a good casino dealer
Gary Trask wrote an article in the ezine POKERZONE about five years ago. Whatever side of the table you're on, here are some things to be aware of:
10 . Knowledge of the rules
Knowing and understanding the rules of the game you are dealing is obviously very important, everything needs to be second nature. You don't want dealers who are unsure of themselves. If the dealer doesn't know the rules it can ruin the integrity of the game, it's all about basic fundamentals.
9. Keep the game moving
You've got to be crisp and keep the game controlled and you have to move the game along with no unnecessary stoppages in play. But at the same time you don't want to rush yourself or rush the players. You've got to find the right balance.
8. Mechanical skills
Dealers should be taught to riffle the cards tight and smooth. You can't raise the cards too high or somebody at the table could see something that could give them an unfair advantage." Dealing the cards is an art form. You want to dealers to put their own kind of body language and personality into it. It's what makes each dealer unique, but it's also probably the most difficult thing to teach.
7. Be consistent
"If a dealer uses a certain style, the player will get used to that style," says Levin. "Once the player gets used to that style, you can't change it up on them. Like I said before, every dealer has his or her own technique. Players like familiarity and by being consistent you help the player get comfortable." \6. Professionalism
A dealer's appearance is important and they want to practice good posture, as well as remembering that the dealer should never point at a player – they should always use an open hand – and they should never stare at the player. It's just common courtesy.
5. Know when it's appropriate to help a player
It's perfectly fine for the dealer to help a player when it looks like they need it, but the dealer isn't there to play the hand for the player. All of the casinos have different philosophies about this, but the general rule is to help when help is needed, but don't disrupt the flow of the game because you are coming to the aid of one player at the table more often than you should be.
4. Restraint
Sometimes the player doesn't always act appropriately and for the sake of the other players and the casino itself, the dealer needs to know how to handle that kind of player. The dealer is almost like a referee. They are there to facilitate the game, but they don't want to be part of the action. They have to know when it's time to call a floor person over for help.
3. Handling payouts
The dealer is responsible for reading the table correctly so he or she knows who won the pot and/or how much the winner should be paid. They shouldn't have to glance down at a pay table every time they make a payout. They need to know how to award the winner and when it's necessary to split a pot. Cashing someone out or cashing someone into the game also needs to be done in a timely fashion. Serious players hate dead action at the table.
2. Call a good game
The dealer needs to be able to read the action at the table and announce it clearly to everyone that's playing, especially important in baccarat. In poker, you need to announce the amount someone is betting or raising and you need to do it without much hesitation. The people playing don't always keep their full attention on what's going on at the table so this is a good way to keep them informed.
1. Interact with the players
Like it or not, we're in the hospitality and entertainment business so being personable and engaging is important. The player has a choice as to where he or she wants to play so it's important to make sure the player has a good time. We teach our dealers to always smile, have a good disposition and a good personality. It's one of the most important attributes for a dealer. When a player comes to the table the dealer should really do all they can to welcome them. You'd be surprised how often a casino patron goes into a casino and looks for a certain dealer. A dealer can create loyalty. That's good for everyone involved – from the dealer to the player to the casino. It makes it a win-win for everyone."
JokeTime:
At a posh Las Vegas casino, a blackjack dealer and a player with a 13 count in his hand are arguing about whether or not it is appropriate to tip the dealer. The player says, "When I get bad cards, it's not the dealer's fault. Accordingly, when I get good cards, the dealer obviously has nothing to do with that either, so why should I tip him?"
The dealer replies, "When you eat at a restaurant do you tip the waiter?"
"Yes," the gambler concedes.
"Well then, he serves you food; whether it's good or bad isn't up to him. By the same token, I'm serving you cards, so you should tip me."
"OK," says the gambler, "but the waiter gives me what I ask for. I'll take an 8."
That's all for now. I hope you get dealt a Royal flush. Remember Santa's coming soon!
Binbin
